Government Communication Software

When it matters most, you'll need the best

Mission-critical communications not only require speed and accuracy, but also a system with 24/7 stability. In addition, the highest security standards must be used to ensure your communications are safe. A unified platform is also essential to support communications. A patchwork of stand-alone applications can create a disjointed system prone to miscommunication, less secure information, critical delays, and costly errors.

Amcom has passed the extremely rigorous communication
requirements of the United States Department of Defense. Their U.S. federal government customer list speaks to the superiority of their software.

Robert Franklin Morgan Franklin

Proven Expertise at All levels of government

Amcom has provided dependable communication solutions to government agencies for more than 20 years. Federal agencies, school districts, and local public safety answering points have turned to Amcom for proven technology solutions for call centers and emergency management. Our solutions have completed the highest level of testing and certification as required by federal agencies and the Department of Defense (DOD).

High Security Standards in Complex Environments

Federal government agencies require the highest standards in systems and processes throughout their enterprise to achieve secure communications. As a result, they significantly reduce the risk of communications being compromised.

Products for contact center operations, call recording and quality management, and 911 call centers have passed rigorous Department of Defense testing and are JITC/IA Certified
DITSCAP, DHS/ODP and Networthiness certification and accreditation

Improving 911 Public Safety

Amcom enables more accurate and faster emergency dispatching by giving public safety answering point (PSAP) call takers the speed and flexibility to field emergency calls.The Amcom solution is flexible enough to incorporate new requirements as they arise, yet highly reliable to handle the critical task of answering and dispatching 911 calls.

We are the clear leader in end-to-end, mission-critical communication solutions for healthcare, senior living, hotels & resorts, casinos, education, corporate, manufacturing, and government.

Learn how Amcom's government customers have achieved success:
City of Newark, New Jersey (911 call center solution)
Fort Stewart / Hunter Army Airfield (Speech recognition solution)
Granite County, Montana (VoIP network and 911 call center solution)
Harris County Texas (Operator console solution)
Hot Springs County, Wyoming (911 call center solution)
U.S. Army (Automated directory attendant solution)