Amcom Software Releases New Version of Commtech Messenger to Deliver Critical Alerts to Wireless Devices, Increasing Patient Care and Reducing Costs

• Solution meets rising demand for wireless messaging applications that deliver critical alarm and alert notifications in a timely manner to the right people via their preferred device
• Key features include connectivity with Vocera, SpectraLink, KIRK, and Cisco, increasing the range of options available for fast, simple integration
• Amcom Software continues strong investment in the solutions of its acquired companies

MINNEAPOLIS, MN – February 19, 2009 – Amcom Software, the industry leader in mission-critical communications, today announced the availability of the next generation of its Commtech Messenger wireless messaging system. This enhanced version improves users' ability to connect virtually all crucial alert systems, including nurse call, fire, security, and building management, to mobile staff via their wireless communication devices, including SpectraLink phones, Vocera badges, and pagers. This speed of information sharing enables more than 2,500 organizations worldwide to improve response time and safety for those in their facilities. In particular, many leading healthcare organizations save lives and improve patient care every day with the system's ability to deliver critical updates to nurses, doctors, and other staff members faster than ever before.

Highlights in the Latest Version:

• Certified interface with Vocera devices: This interface delivers critical alarm information from healthcare monitoring systems to Vocera badges, enabling quicker, more effective responses from an inherently mobile workforce.
• TAP Gateway supports telephony call-back for nurse call integration: This new functionality gives customers a user-friendly interface for configuring parameters within virtually any nurse call system. This includes easy configuration of the SpectraLink or Cisco call-back functionality so wireless phones can connect to bedside pillow speakers for quicker patient response.
• Connection to the Alcatel IP Gateway: Customers with Alcatel equipment are now able to establish a direct connection between Alcatel wireless phones and nurse call, patient monitoring and other clinical engineering systems.
• Ability to view messages dispatched by other users: Greater visibility to communications helps keep staff abreast of notices that can improve the way they carry out their own responsibilities.
• Integration with Amcom products: Commtech Wireless systems now integrate with other Amcom products to provide database synchronization. This ensures that changes made to the Amcom system database are updated in the Commtech Wireless text messaging system database.

"Commtech Wireless continues its dedication to industry-leading communication device interoperability with the release of our latest version of Commtech Messenger," said Nathan Buzza, Executive Vice President and General Manager, Commtech Wireless, a Division of Amcom Software. "A key focus in this release was providing customers with new and better ways to link equipment from different vendors to ultimately improve productivity and safety."

"We're thrilled to be releasing the latest iteration of this inventive solution," said Chris Heim, CEO, Amcom Software. "Just as we established during our September 2008 acquisition of Commtech Wireless, we are continuing to follow through on our commitment to providing future-looking messaging systems that meet the need for fast, reliable communication in our key markets."

Amcom Software provides technology solutions for organizations that depend on speed, accuracy, and productivity to manage mission-critical, day-to-day, emergency and event-driven communications. Amcom Software's advanced solutions for call center communications, emergency management, integrated alarm management middleware, and paging infrastructure are used by thousands of leading organizations in hospitality, healthcare, education, business, and government. Amcom's recent acquisition of Commtech Wireless, along with the additions of Xtend Communications and Telident E911 solutions, further solidifies the company's market leadership. For more information, call 800.852.8935 or go to www.amcomsoftware.com.