Bethany Christian Care Improves Resident Safety and Care with Amcom Software's Communications Solution

• Fusion system from Amcom Software's Commtech Wireless division detects alerts from residents' bedside and sends them immediately to the right caregivers on their Cisco Wi-Fi phones
• Solution helps progressive facility improve response times, allowing Bethany Christian Care to meet its goals and aged care regulations

Perth, Western Australia – June 7, 2011 – Amcom Software, Inc. today announced that Queensland-based aged care provider Bethany Christian Care has improved their responsiveness to resident calls for assistance by using Amcom Software's Commtech Fusion middleware. The solution works with Bethany Christian Care's nurse call system to escalate requests for resident assistance directly to staff on their Cisco Wi-Fi phones. This enables Bethany Christian Care staff to tend to residents' needs more quickly, complying with both industry regulations and its own mission for quick response times.

Bethany relies on the Fusion solution at The Plains Retirement Village. This is their most technically advanced and largest complex, serving the needs of more than 100 residents. All residents have a nurse call button in their rooms. When they need assistance, they push the nurse call button, and the Fusion system sends a message that includes the resident's exact location to the right caregiver's phone. The results are faster response times and improved resident care and satisfaction.

To ensure Bethany Christian Care is continually meeting the right benchmarks, management uses the data collected by the Fusion system to conduct regular audits on staff response times. "In the aged care industry there are strict regulations and standards we are required to meet," said Michael Harding, Operations Manager, Bethany Christian Care. "With the help of the Fusion solution we are able to meet these requirements and provide a safe and well-run environment for our residents."

"It has been a pleasure working with Bethany Christian Care, an organisation which goes above and beyond to provide its residents with a comfortable, secure environment," said John Jordan, General Manager – Asia Pacific, Amcom Software. "With the regulations in the aged care industry, it's essential to have a solution in place to connect residents and staff members quickly."

About Bethany Christian Care

Bethany Christian Care, a not-for-profit aged care provider in Queensland, Australia, was first established in 1949 as Bethany Aged Christians' Home. The organisation has since expanded and currently consists of three complexes, Janoah Gardens Retirement Village, Beth Eden Riverside Village, and The Plains Retirement Village. Bethany Christian Care is committed to providing residents with quality care and offers independent living units, serviced apartments, and residential aged care facilities. www.bethanycc.org.au

About Amcom Software

Amcom Software, a subsidiary of USA Mobility, Inc. (Nasdaq: USMO), connects people to each other and to the data they need. This helps organisations save lives with communications that are faster, more accurate, and more efficient. Amcom Software's unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and messaging. The company's products are used by leading organisations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has rapidly grown and solidified its market leadership. Visit Commtech Wireless, a division of Amcom Software in Asia-Pacific, at amcomsoftware.com.au.

Media Inquiries:
Ron Wenaas
rwenaas@amcomsoft.com
+1 (612) 418-7077