St. John's Hospital Selects Amcom Software's Pager Replacement and Smartphone Messaging Solution

• Amcom Mobile Connect's ability to provide message delivery confirmations was key to decision
• Integration to existing hospital contact center applications such as operator consoles and Web-based on-call scheduling will improve staff messaging facility wide

MINNEAPOLIS, MN – July 13, 2010 – Amcom Software, Inc. today announced that St. John's Hospital in Springfield, Ill., has selected its smartphone messaging system, Amcom Mobile Connect. The hospital chose Mobile Connect for its ability to provide confirmations of all messages delivered to staff members. St. John's joins a host of other hospitals making Mobile Connect an integral part of their trusted communications infrastructure.

St. John's is implementing the solution as part of its project to upgrade its existing Amcom contact center solutions, including operator consoles and Web-based on-call scheduling. The project will establish an integrated communications system for all messaging that draws from a single source of contact and schedule information. This will allow staff to communicate easily with physicians using iPhone, Android, and BlackBerry smartphones as well as others using pagers or related devices.

"St. John's is committed to delivering high quality, efficient health care. Our decision to upgrade our Amcom system so that we can communicate with our physicians and staff more efficiently via text messaging is another example of our ongoing efforts to streamline our operations," said Melinda Garner, Manager of I.T. Network Services, St. John's Hospital. "Mobile Connect enhances our ability to consolidate communication devices at St. John's so that caregivers stay connected, allowing them to deliver the most effective patient care."

"We're pleased to work with St. John's Hospital as they expand their communication capabilities to embrace and support the ever-increasing use of smartphones in their operations," said Chris Heim, CEO, Amcom Software. "As many of our customers have learned, the value of Mobile Connect grows exponentially when it is integrated with related communications infrastructure such as operator consoles and on-call schedules."

About St. John's Hospital

St. John's Hospital was founded in 1875 by the Hospital Sisters of the Third Order of St. Francis and is an affiliate of Hospital Sisters Health System. As a regional health care center, it provides tertiary care for the residents of central and southern Illinois. st-johns.org

St. John's Prairie Heart Institute is recognized as a national leader in cardiac services and is home to the largest heart program in Illinois. Prairie Heart offers a wide range of specialized surgical procedures and sophisticated diagnostic services for cardiology and vascular patients.

St. John's Children's Hospital provides neonatal intensive care, a Level III Perinatal Center, pediatric critical care and pediatric inpatient services and pediatric rehabilitation. The Level III Neonatal Intensive Care Unit serves mothers and babies from nearly 40 Illinois counties.

Other specialty care areas include adult intensive care unit, a comprehensive Cancer Institute, stroke center/neurosciences, a regional wound care center, and orthopedic care, including the sports medicine program AthletiCare. St. John's also offers adult day care, home health services, and inpatient and home hospice care.

St. John's Hospital shares responsibility as the Level I Trauma Center in partnership with Memorial Medical Center and SIU School of Medicine. The two hospitals alternate responsibility for the trauma center annually. St. John's utilizes an air/ground transport program for critically ill patients.

About Amcom Software

Amcom Software connects people to each other and to the data they need. This helps organizations that depend on speed, accuracy, and productivity save lives, improve efficiency, and enhance effectiveness. Amcom Software's unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and messaging. The company's products are used by leading organizations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has rapidly grown and solidified its market leadership. For more information, call 800.852.8935 or go to amcomsoftware.com. You can also learn more about Amcom Mobile Connect in CEO Chris Heim's mobility in healthcare blog.

Media Inquiries:
Ron Wenaas
rwenaas@amcomsoft.com
+1 (612) 418-7077