America's Best Hospitals Entrust Their Mission-Critical Communications to Amcom Software
- Eighteen of the 21 Best Hospitals "Honor Roll" use Amcom solutions for efficient communications, ensuring accurate on-call schedules, integrated alarm management, and fast emergency and incident response
- U.S. News & World Report rankings evaluated how well hospitals manage complex, demanding medical situations, which require flawless communication
- Since last year's results, Amcom has greatly expanded its product offerings and now provides a wide array of solutions for many of the best hospitals worldwide
MINNEAPOLIS, MN – July 23, 2009 – Amcom Software, today announced that its customers represent 18 of the top 21 "Honor Roll" hospitals in the recent U.S. News & World Report ranking of the best hospitals in the country. Every day, these leading healthcare institutions use Amcom solutions to improve the way they communicate, keeping patient care, safety, and satisfaction high. U.S. News & World Report published the annual findings in the highly anticipated 2009-2010 America's Best Hospitals report.
To create this year's list, the publication evaluated 4,861 hospitals across 16 specialties, considering such factors as reputation, mortality index, patient safety, and general care-related factors such as nurse staffing and technology. The 21 Honor Roll hospitals represent those in which quality of care is exceptional within many specialty areas. (Source: http://health.usnews.com/articles/health/best-hospitals/2009/07/15/americas-best-hospitals-the-2009-2010-honor-roll.html)
"Year after year, the majority of hospitals on the U.S. News list rely on Amcom solutions in their daily mission-critical communications," said Chris Heim, CEO, Amcom Software. "We're extremely proud to play a role in the high quality of care these customers provide and commend them on being heralded as the best in the country."
Amcom solutions integrate and automate mission-critical communications within hospitals. The company's product suite has expanded dramatically through the acquisitions of SDC Solutions, Commtech Wireless, Xtend Communications, and Telident E911 products. The company now provides communication solutions to many leading hospitals worldwide.
Amcom's call center software integrates diverse information sources and technologies to enable operational efficiencies such as online on-call scheduling management, messaging and group-call services, automated answering functionality, and simplified patient and guest communications. Many of these top hospitals also are equipped with Amcom solutions to ensure business continuity and the safety and security of their patients and staff. Integrated alarm and event management solutions round out these capabilities by connecting an array of critical alarm and alert systems, such as nurse call, patient monitoring, fire, and building management, with the wireless devices carried by mobile staff.
About Amcom Software
Amcom Software provides technology solutions for organizations that depend on speed, accuracy, and productivity to manage mission-critical, day-to-day, emergency and event-driven communications. Amcom Software's advanced solutions for call center communications, emergency management, wireless messaging middleware, and paging infrastructure are used by thousands of leading organizations in hospitality, healthcare, education, business, and government. Amcom's recent acquisitions of Commtech Wireless and SDC Solutions, along with the additions of Xtend Communications and Telident E911 solutions, further solidify the company's market leadership.
Media Inquiries: Ron Wenaas
rwenaas@amcomsoft.com
+1 (612) 418-7077
