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Stony Brook University Medical Center Selects Amcom Software's Pager Replacement and Smartphone Messaging Solution for 3,000 Staff Members

  • Stony Brook staff will use BlackBerry smartphones to receive all messages, reducing the need to carry a variety of devices
  • Amcom Mobile Connect will provide delivery confirmations and read receipts as well as integrate with Stony Brook's contact center, on-call scheduling, and emergency notification systems to ensure communication accuracy and speed

MINNEAPOLIS – December 2, 2010 – Amcom Software,Inc. today announced that Stony Brook University Medical Center in Stony Brook, N.Y., has selected Amcom Mobile Connect for its pager replacement and smartphone messaging system. Stony Brook chose the Amcom solution because of its ability to manage a high volume of messages spanning 3,000 BlackBerry smartphones facility-wide. The medical center will also benefit from encrypted messages and full visibility and traceability of all message activity. This will include time and date stamps showing when messages are sent, delivered, and opened, as well as when responses are sent and the information contained in each response.

The Amcom Mobile Connect smartphone messaging solution will integrate with Stony Brook's existing mission-critical solutions from Amcom. These are in use for the hospital contact center, emergency notification, on-call scheduling, and speech recognition. A fully integrated system means a single source of accurate contact information and on-call calendars will be accessed at all times to promote staff efficiency and patient safety. As an example, if contact center personnel need to notify a trauma team of an emergency, they can send a group notification message to the appropriate staff members' smartphones just as they would pagers.

"We are pleased to work with Stony Brook as they strengthen their existing communications infrastructure with advanced smartphone messaging capabilities," said Chris Heim, CEO, Amcom Software. "We are confident the hospital's clinical and administrative staffs will find great efficiency and ease of use in being able to leverage smartphones in the delivery of high-quality patient care."

About Stony Brook University Medical Center

Since it began providing care in 1980, Stony Brook University Medical Center staff has been committed to delivering excellence in patient care, research, education, and community service. www.stonybrookmedicalcenter.org/

About Amcom Software

Amcom Software connects people to each other and to the data they need. This helps organizations save lives with communications that are faster, more accurate, and more efficient. Amcom Software's unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and messaging. The company's products are used by leading organizations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has rapidly grown and solidified its market leadership. For more information, call 800.852.8935 or go to www.amcomsoftware.com. You can also learn more about Amcom Mobile Connect in CEO Chris Heim's mobility in healthcare blog.


Media Inquiries:
Ron Wenaas
rwenaas@amcomsoft.com
+1 (612) 418-7077

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