Device Consolidation and Smartphone Messaging Solutions

Mobile Device Madness

Today’s smartphones and other mobile devices have brought with them new possibilities, but also new challenges in healthcare. Physicians, nurses, and administrators must now carry several devices at all times. A BlackBerry®, one or more pagers, an in-house wireless telephone—it’s become too cumbersome for staff members and IT teams alike. The time has come to trade in the ‘tool belt’ of devices in favor of a single smartphone for everything from code calls and consult requests to personal communications. It’s finally possible with Amcom™ Mobile Connect™.

Amcom Mobile Connect: Everybody Wins

This consolidation generates benefits and cost savings for everyone involved. Clinicians and administrators can carry a single, highly reliable device and reduce confusion over which device is the appropriate one for contact purposes. IT support teams can reduce costs and maintenance headaches as fewer devices and coverage plans are required.

Key Features of Amcom Mobile Connect

• Available for all Amcom console customers, regardless of platform (Amcom, SDC, Xtend)
• BlackBerry client separates critical messages from less important emails and SMS messages
• Full audit trail of delivery and read receipts ensures messages are delivered and read by the appropriate clinician
• Active acknowledgement of message and free-form text response

Case in Point

Let’s use the example of Dr. Brenda, who carries several different mobile devices. Why? She relies on her in-house pager to receive vital code pages, a wide-area pager for on-call messages, and a BlackBerry for patient-related calls transferred from the operator group as well as access to email.

Luckily, Dr. Brenda works at a hospital with an Amcom system, so with the technology in place she’s been able to consolidate to use her BlackBerry for everything: to receive notification of code calls and other critical messages, and to send and receive both personal and hospital-related SMS text messages.
 

Contact Sales to find out how Amcom Software could help streamline your communications.