Onsite 000 Notification by amcom software

Ensuring the Safety of Everyone in Your Facility

In an emergency, seconds can make a critical difference. When someone in your organisation picks up the phone and dials 000, will you know where to find them? When police, fire, or medical personnel arrive, will you even be aware that a 000 call was made?

The Right Way to Handle 000 Calls

The Amcom™ 000 solution gives Australian organisations the tools required to protect your most valuable asset: your people. The Amcom 000 solution provides immediate notification of the 000 call to the onsite security team, as well as the caller’s exact location. Aware that emergency response is on the way, your staff is prepared to help the caller as well as provide valuable information to police, fire and medical personnel dispatched to the scene.

Pinpoint an emergency caller’s exact location

Knowing where the call originates is crucial. In many cases, when an individual dials 000 within a large facility, onsite security personnel cannot determine where the call originated. They don’t know any specifics about the floor or room number based on the incoming call. The consequences may be life threatening if the caller cannot be reached in time.

Notify onsite staff in real time

Amcom’s 000 software provides real-time, onsite notification when 000 is dialed. With this feature, onsite personnel get a quick snapshot of what’s happening and provide valuable assistance—instead of just waiting for police, fire, and or medical personnel to arrive.

With Amcom’s 000 capabilities, you can notify many different locations about the 000 call. Easily alert staff at a security desk, guard shack, PBX attendants, or any other desired location. Amcom also provides flexibility in how you notify people because it can support phones, pagers, wireless devices, or audible and visual screen notifications from computer workstations.

Onsite notification not only alert staff, but also provides specific information about a caller or location, such as a critical medical condition or the presence of hazardous materials. This extra information allows onsite personnel to better assist when emergency responders arrive.

Onsite 000 Notification: A key part of a comprehensive emergency management suite

Many of the most discriminating organisations in the world rely on Amcom communication solutions to manage emergencies. Amcom’s effective, comprehensive suite of emergency management tools helps organisations of all sizes respond to and manage incidents. Onsite 000 notification is a critical foundational element for emergency management. In addition, Amcom offers a full suite of emergency management solutions that can further protect your organisation, including:

• Mass Notification: As a stand-alone system or integrated with Amcom onsite 000 notification, this module allows you to send a message to a large group of people to alert them to emergencies such as evacuation, severe weather, or facility closure. Learn More
• Incident Management: This module helps you manage an incident by alerting the right people and prompting them for an appropriate response. This two-way communication ensures the right groups of people are responding to the emergency in a way that matches your business continuity and disaster recovery plans. Learn More
  

For more than 40 years, Amcom Software has been helping organisations like yours automate, centralise and standardise mission-critical communications. With thousands of enterprise-level installations currently in place, Amcom’s proven technology platform, applications and expert services support many of the most vital communication systems and processes in the world.