Pagers and Paging Infrastructure

Onsite Paging: Consistent. Controllable. Cost-Effective.

What Is Onsite Paging?

Onsite paging simply means that the paging transmitters are located “on site” at the organization. The system is owned and controlled by an organization such as a hospital. Because it is not shared, throughput is very fast. Once purchased, there are no monthly charges. Often, hospital paging systems like these pay for themselves within a year.

A Complete Paging Solution

The Commtech Wireless Division of Amcom Software offers pagers with a number of features, all wrapped in a durable product that protects your investment. In fact, we are the only provider to offer a one-stop-shop for pagers, paging transmitters, and paging terminals. This helps you save money and reduce the frustration of integrating equipment among multiple manufacturers into communications platforms in areas such as a hospital contact center.

Learn about our full range of pocket pagers

Pager Highlights

• Robust: The plastic enclosure for Commtech Wireless pagers has been rigorously tested and even driven over by an SUV. Watch the video now >>>
• Menu Options Set for Each User: Like the user profiles in software, the Commtech pagers can be configured to display only the options you want each user to access.
• Extensive Over-the-Air Programming: You can configure many features over the air, including Power Off, Time, Delete Messages, Alert Mode, Capcodes, and Disable Pager. Commtech pagers are easy to program by hand, over the air, and even via a USB port.
• Priority Override: This feature ensures that pagers set to inaudible become audible for high-priority messages. This is especially important for hospital paging devices.

High-Powered Transmitters

Leverage high-powered, state-of-the-art paging transmitters manufactured by the Commtech Wireless Division to ensure a highly efficient, reliable approach to enterprise paging, alarm management, and event notification. Mission-critical private networks can be established with unparalleled coverage and reliability at an attractive total cost of ownership. Paging, alarm management and event notification can be provided across multiple sites, entire enterprise environments, and smaller coverage areas if desired.

• Learn about transmitters which accept incoming paging terminal protocols (such as TAP) via serial or IP connection
• Learn about transmitters which accept POSAG paging terminal input

Paging Terminals

Dispatch messages quickly and easily through Amcom's mobile event notification middleware solutions. With an easy-to-use interface, your dispatchers have an intuitive method to distribute key alarms and alerts to individuals, groups, departments (such as the hospital call center), and the entire enterprise. Many customers have replaced outdated in-house terminals and messaging systems with these robust middleware applications to achieve a highly streamlined, reliable approach to sending mission-critical messages. Learn more about paging terminals

Key Functionality & Benefits for Paging Terminals

• POCSAG encoding
• Multi-user & IT-friendly Microsoft 2003 server-based l
• Supports industry-standard paging protocols such as TAP, TNPP, SNPP, WCTP, ESPA, COMP1&2, and SMTP
• Logging and reporting of all pages sent (and received if a two-way device)
• Telephone ports: voice prompted paging via DTMF - up to 64 ports or multiple T1s
• Direct control of paging transmitters and transmitter networks
• Immediate message dispatch to pagers, ensuring high-priority pages can be received on the onsite pagers in less than two seconds.
• Individual and group paging
• Escalation features
• Database integration with Amcom console solutions

Coaster Pagers for Private Alerts in Waiting Areas

Amcom provides onsite alert paging for visiting clients or patients for departments such as emergency room waiting areas, same-day surgery centers, outpatient clinics, restaurant waiting areas, and any other location where people need to be contacted after a brief wait. Coaster pagers simply alert a patient or family member when they are ready to be served.

Benefits of Coaster pagers:

• Ease waiting room congestion - patients and families can move about without fear of missing appointments and/or results
• Eliminate annoying overhead PA noise
• Ensure patient privacy
• Reduce patient anxiety - no concerns of missing doctors or appointments