Commtech Wireless User Groups
I really learned a lot from the user forum last week and hope that maybe there will be more in the future, so thanks for the opportunity.
Chris Hoskins, A/Manager Telecommunications
Sunshine Coast Health Service District
Queensland Health
As a value-added service for all Commtech Wireless customers, we have recently introduced a series of free, two-hour sessions for all of our product users, focusing on how you and your facility can get more out of your current Commtech Wireless messaging system. We will explore processes, procedures and best practices that can make your system more efficient and even easier to use. These sessions will give you direct access to our technical and product experts for questions or user queries about your current system.
Agenda
The following topics will be discussed and demonstrated, as well as any other common areas
- Group capcode efficiency: redefining groups structure for faster page
dispatch times - Backup database: effective database backup and best practices
- Using the log file: how to back up, view, and log files efficiently
- Reporting: how to generate a report and future reporting functionality
- Features: notes, common messages, reminders, schedules, hotkeys, etc.
- Maintenance recipient: how to set up troubleshooting messages and the types that can be received
- Useful information on view: message status screen (check failed or excessively queued messages)
- User discussion points
- User development requests
- User-specific problems and processes queries
Locations & Dates
Sessions will be scheduled to commence at 10:00am in each respective location, on the dates provided below:
Perth
Location: Commtech Wireless Office, Osborne Park
Date: Please contact us to request a customised session
Please click here to register your interest in attending the next Perth-based session, or to request for a customised online session to be held for your site
Places are strictly limited (12 attendees per session). Please register your interest by clicking the relevant link above or e-mailing hospitals@commtech.com.au. If there are any additional queries or topics you would like to discuss, please do not hesitate to send these to us prior to the event by clicking here. *Light refreshments will be provided.
New - Online User Groups
Commtech Wireless is now offering online user group sessions. Click here to submit your request.
