Communication Software Case Studies

Are you looking to reduce costs, improve service, or reduce response time? Browse our case study library below to find out how Amcom Software develops and supports enterprise-wide systems for organisations needing to automate, centralise and standardise mission-critical communications. The company's technology solutions support both day-to-day business operations and event-driven communications with speed, accuracy and productivity.

Healthcare

Bendigo Health (Mobile Event Notification)
Improving patient care, staff safety and organisational effectiveness with advanced wireless communciations

Coffs Harbour Hospital (Mobile Event Notification)
Amcom Messenger improves care by linking alerts from nurse call, duress, security, fire, and building management systems to mobile staff carrying wireless telephony

East Texas Medical Center (Operator Console)
Building an enterprise-wide, blended agent call center

Goshen General Hospital (Emergency Notification)
e.Notify helps heart attack victims receive life-saving treatment faster

Greenslopes Private Hospital (Mobile Event Notification)
Amcom Messenger seamlessly integrates with nurse call, duress and patient monitoring / telemetry systems to alert staff quickly of critical situations

Gundersen Lutheran Health System (Emergency Notification)
Emergency notification system to save lives

Indiana University Health (Emergency Notification)
e.Notify provides leading Indiana hospital network with effective emergency notification

LifeBridge Health (Operator Console and Web-Based Directory)
Baltimore hospital network improves performance with IntelliDesk and IntelliWeb

Western Australia Hospital (Mobile Event Notification)
Amcom Messenger automates critical messaging and helps improve patient care

Aged Care/Senior Living

Bethany Christian Care (Mobile Event Notification)
Improving resident safety and care with Amcom Software's Fusion system

Lynden Aged Care (Mobile Event Notification)
Amcom Messenger helps improve resident and staff satisfaction as well as staff efficiency

Ozcare ( Mobile Event Notification)
Ozcare enhances communications and improves responsiveness and safety in its aged care facilities

Hospitality

ACCOR Group (Mobile Event Notification)
Global hotel group enables world-class service through advanced communications technology

The Peninsula Hotels (Mobile Event Notification)
Amcom Messenger helps The Peninsula Hotels integrate alerts from its fire panel, building management system, property management system, and others to staff's mobile devices.

The Yachts of Seabourn (Mobile Event Notification)
Ensuring seamless staff communications with advanced messaging