Communication Software Case Studies
Are you looking to reduce costs, improve service, or reduce response time? Browse our case study library below to find out how Amcom Software develops and supports enterprise-wide systems for organisations needing to automate, centralise and standardise mission-critical communications. The company's technology solutions support both day-to-day business operations and event-driven communications with speed, accuracy and productivity.
Healthcare
New! The Ottawa Hospital (Smartphone Texting)
Enabling fast, secure texting among staff
Clinical Mobility Case Studies
Learn how Bendigo Health, Emory Healthcare, Kosair Children's Hospital, St. Michael's Hospital, and WakeMed are using technology to help mobile clinicians communicate better every day.
Bendigo Health (Clinical Alerting)
Improving patient care, staff safety and organisational effectiveness with advanced wireless communciations
Coffs Harbour Hospital (Clinical Alerting)
Amcom Messenger improves care by linking alerts from nurse call, duress, security, fire, and building management systems to mobile staff carrying wireless telephony
East Texas Medical Center (Operator Console)
Building an enterprise-wide, blended agent call centre
Goshen General Hospital (Emergency Notification)
e.Notify helps heart attack victims receive life-saving treatment faster
Greenslopes Private Hospital (Clinical Alerting)
Amcom Messenger seamlessly integrates with nurse call, duress and patient monitoring / telemetry systems to alert staff quickly of critical situations
Gundersen Lutheran Health System (Emergency Notification)
Emergency notification system to save lives
Indiana University Health (Emergency Notification)
e.Notify provides leading Indiana hospital network with effective emergency notification
LifeBridge Health (Operator Console and Web-Based Directory)
Baltimore hospital network improves performance with IntelliDesk and IntelliWeb
PinnacleHealth System (Clinical Alerting)
Alerting staff on mobile devices means faster response and a quieter healing environment for patients
Tuomey Healthcare (Critical Test Results Management)
Hospital speeds ED patient discharge times, relays critical and normal test results to physicians faster, and helps patients deal with incidental findings.
Western Australia Hospital (Clinical Alerting)
Amcom Messenger automates critical messaging and helps improve patient care
Western Cape Department of Health (Clinical Alerting)
Amcom Messenger automates critical messaging and helps improve patient care
Aged Care/Senior Living
Bethany Christian Care (Clinical Alerting)
Improving resident safety and care with Amcom Software's Fusion system
Lynden Aged Care (Clinical Alerting)
Amcom Messenger helps improve resident and staff satisfaction as well as staff efficiency
Ozcare (Clinical Alerting)
Ozcare enhances communications and improves responsiveness and safety in its aged care facilities
Hospitality
ACCOR Group (Critical Alerting)
Global hotel group enables world-class service through advanced communications technology
The Peninsula Hotels (Critical Alerting)
Amcom Messenger helps The Peninsula Hotels integrate alerts from its fire panel, building management system, property management system, and others to staff's mobile devices.
The Yachts of Seabourn (Critical Alerting)
Ensuring seamless staff communications with advanced messaging