A Full Suite of Mission-Critical Communications Software
With Australia-Based Support

Amcom Software offers organisations within the Asia-Pacific region the Commtech line of mobile event notification middleware and paging hardware in addition to a full suite of mission-critical communication solutions: operator consoles, Web-based directory and on-call scheduling, mass notification and incident communications, and smartphone and tablet messaging). Regardless of the mobile devices your staff uses or the systems infrastructure you have in place, Amcom Software can enable shared communications that improve efficiency, safety, and care.

Product Portfolio

Commtech Wireless™ Mobile Event Notification (Messaging and Paging solutions)

Dispatch messages quickly and easily through Amcom Software's mobile event notification middleware solutions, Fusion™ and Amcom Messenger™ (formerly BASEPage). With an easy-to-use interface, your dispatchers have an intuitive method to distribute key alarms and alerts to individuals, groups, departments, and the entire enterprise. Many customers have replaced outdated in-house terminals and messaging systems with these robust middleware applications to achieve a highly streamlined, reliable approach to sending mission-critical messages. Learn more

Commtech Wireless™ Pagers

Commtech Wireless has deployed more than 300,000 pagers over the past decade and offers a wide range of POCSAG & FLEX pagers from tone-only and numeric pagers to the alphanumeric, Bravo and 7950 pagers. In addition, we carry a range of intrinsically safe and ATEX-approved pagers for use in hazardous environments. Learn more

IntelliDesk™ Operator Console

Provide operators with exactly the right information needed to process calls at their computers, with just a few keystrokes. IntelliDesk ensures efficient operations through screen-based interactive functions, including automatic displays of incoming calls, single-button call transfers, conferencing, and speed dialing. Operators can perform directory searches, paging, and messaging quickly and accurately, while features such as pre-recorded greetings ensure that calls are handled professionally while operator fatigue is minimised. Learn more

IntelliWeb™ Web-Based Directory and on-Call scheduling

Keep personnel and scheduling information current by allowing users to log on anywhere, anytime to perform a variety of important updates, do scheduling, send messages, and perform directory searches. Expand your system’s capabilities beyond your operator group, allowing the call centre to focus on offering better customer service or other revenue-driving activities as internal ‘dial 0’ calls are reduced. Learn more

e.Notify™ Incident Communications / Mass Notification

Amcom Software mass notification and incident management solutions provide you with the flexibility to meet varied requirements. Solutions range from simple notifications to a pre-defined or dynamic group to sophisticated incident notification, response, and collaboration. You’ll be able to deliver the right information to the right people at the right time for any critical event. Learn more

Patient Appointment Reminders (e.Notify)

Reduce the number of appointments patients miss, eliminate staff time to make reminder calls, and maximise doctors’ time without the hassles and expense of mailing reminder cards. Include patient-specific reminder items, such as not eating or drinking past a certain hour. Track recipient responses and protect patient privacy.

Amcom Mobile Connect™ Smartphone and Tablet Messaging

Smartphone messaging Fast, accurate communications are the underpinnings of patient care and safety. Yet, today’s hospital staff carry so many pagers and other devices, it’s become cumbersome. With Amcom Mobile Connect™, you can simplify communications and strengthen care by using your BlackBerry®, iPhone®, Android®, or Cisco® phone for code alerts, patient updates, lab results, consult requests, and much more. Above all, incorporating smartphones and tablets alongside other types of communication devices enables your organisation to support the varied requirements of different staff members. Learn more