Amcom Solutions at a Glance

Leaders in healthcare, hospitality, education, government and other large businesses, are searching for strategies to cut communications costs and improve productivity while ensuring business continuity and the safety and security of their customers and staff.

Amcom Software has responded to these market needs with industry-leading solutions that automate, centralize and standardize mission-critical communications. The company's technology solutions support both day-to-day business operations and event-driven communications with speed, accuracy and productivity.

Amcom products provide solutions for call centers and emergency management. Call center solutions include Amcom's workstation-based attendant console solutions, computer telephony integration (CTI), speech recognition, paging management, messaging and Web-based communication applications. Emergency management solutions include event notification software tools that help organizations of all sizes respond to emergencies and maintain business continuity as well as 911 solutions for organizations and government. As needs and requirements for speed, accuracy and productivity continue to evolve, Amcom Software provides proven reliability, flexibility and scalability that helps their customers stay in step with evolving industry standards.

Amcom's software runs on Microsoft or Linux to provide customers choice and long term investment protection. Systems leverage Oracle or SQL Server database management systems for fast, dynamic access to enterprise information. Amcom solutions are tightly integrated with PBX telephone switches and networks from virtually every manufacturer, and can run on redundant servers. No other provider in this industry can offer software that is independent of operating system, database, and PBX telephone switch.

Our mission-critical communication software solutions are tailored to meet the needs of many different markets:

Healthcare
Hospitality
Government
Corporate
Education

With thousands of enterprise-level installations currently in place, Amcom's proven technology platform and expert services support some of the most vital communication systems and processes in the world. Contact Sales for a free consultation or to get more information.