Eight Reasons SMS Is Unacceptable for Critical Hospital Communications
Many hospitals are using SMS or email for critical messaging today. But the fact is, this is a risky proposition for several reasons. Critical messages are special and different. They're high priority and demand a recipient's attention and acknowledgement. They also need to be traceable as far as when they're opened, when they're responded to, and what the response was. Fire and forget isn't good practice when it comes to patient-related communications.
In short, SMS or email and critical hospital communications don't mix. In this paper, you'll learn the eight reasons why this is the case, especially when compared to smartphone application messaging options available today.