Healthcare

Amcom Software provides solutions for healthcare organizations that need to integrate technology, automate processes, consolidate operations and standardize communications.

Transform Your Enterprise-wide Communications

Complex multi-network and multi-facility hospitals require unified, seamless communication systems to support internal and external communication demands with speed, flexibility and control. Your hospitals need strategies to cut costs, improve productivity, ensure communications continuity and reduce risk for your patients and staff.

The IT landscape is more complex than ever before with multiple wireless device providers, back-end clinical applications and various telephony switch providers. Amcom represents the core - the central foundation that all applications and resources will access for reliable, consistent communication information.

Standardization

In the wake of increasing complexities associated with many new technologies, wireless devices and messaging protocols -- growing organizations are investing in standardizing systems and processes throughout their enterprise to achieve communication technology consistency, higher performance and scalability. By introducing a standard technology foundation, organizations can more easily:

• Grow and expand with new facilities
• Support multi-facility needs
• Streamline training and communications

Centralization and De-Centralization

A central medical communication system enables instant access to critical information and provides a solid infrastructure for future growth. Centralizing critical data provides the following benefits:

• Reduces errors
• Accelerates call processing time
• Eliminates duplicated effort and inconsistent processes

Medical Call Consolidation

To mitigate rising healthcare costs, healthcare networks are reducing overhead by consolidating multiple communication facilities into a single, technology-driven, medical call center that can:

• Reduce annual operating costs
• Cut costs associated with equipment and personnel
• Streamline processes

Solutions Include:

Amcom MediCall™
Amcom Smart Web
Amcom Smart Speech

To find out how to take your medical call center to the next level, Contact Sales today.

• Healthcare
• Hospitality
• Government
• Corporate
• Higher Education