Amcom Software Acquires SDC Solutions
- Addition of SDC Solutions' innovative product line and customer base further strengthens Amcom's leading call center and emergency management software business
- Amcom's leadership, broad product suite, and continuing growth will benefit SDC Solutions customers in healthcare and hospitality
- Acquisition positions Amcom Software to meet growing demand from small to mid-size organizations for mission-critical communications solutions
MINNEAPOLIS, MN – February 2, 2009 – Amcom Software the industry leader in mission-critical communications, today announced the acquisition of SDC Solutions, Inc. of Manchester, N.H. The combined companies further strengthen Amcom's leadership position in the market for call center and emergency management software, dramatically increasing their customer base and expanding the solutions available to the growing company's clients.
SDC Solutions' products run communications at some of the most prestigious healthcare, hospitality, higher education, government, and corporate organizations in the United States. Among others, these include Bayer Corporation, Henry Ford Health System, Marquette University, the University of Maine, the MITRE Corporation, and the University of Texas Southwestern Medical Center. Said Amcom CEO, Chris Heim, "SDC Solutions has earned a strong presence in the same markets we already serve and excels at providing solutions in the small to mid-sized market. We're impressed with SDC Solutions' well-regarded software and anticipate remarkable demand for these products from Amcom customers as well as the market in general. SDC Solutions enjoys the loyalty of some of the country's finest organizations and those customers can rest assured that we intend to continue serving their needs as our number one priority."
This acquisition comes at a time when demand is increasing for mission-critical communications solutions for small to mid-sized organizations, especially in the healthcare and hospitality markets. Regardless of size, hospitals, hotels, and other organizations are finding they need to make sure critical communications are carried out quickly, efficiently, and accurately. "This is a new era for small to mid-sized organizations," said Amcom CFO Dan Mayleben. "They realize smart technology choices can propel them forward. The acquisition of SDC Solutions helps us serve this need in key industries."
Also prompting this acquisition was a growing number of requests from SDC Solutions customers to extend their mission-critical software solutions to help manage problems related to 911 call management, incide nt management, and critical paging infrastructure. "Our customers have been asking us to help them better prepare for and manage emergency situations," said SDC Solutions' retiring president and CEO, Joseph Jarnutowski. "The experienced leadership and technological strength of Amcom Software will enable us to quickly meet that need, while at the same time ensuring ongoing support and growth for both our employees and our loyal customers."
About Amcom Software
Amcom Software provides technology solutions for organizations that depend on speed, accuracy, and productivity to manage mission-critical, day-to-day, emergency and event-driven communications. Amcom Software's advanced solutions for call center communications, emergency management, wireless messaging middleware, and paging infrastructure are used by thousands of leading organizations in hospitality, healthcare, education, business, and government. Amcom's recent acquisition of Commtech Wireless, along with the additions of Xtend Communications and Telident E911 solutions, further solidifies the company's market leadership. For more information, call 800.852.8935.
About SDC Solutions, Inc.
SDC Solutions is a leading provider of mission-critical communications solutions. Through a robust suite of products, including IntelliDESK® PC-based console, IntelliSPEECH® Intelligent Virtual Agent, WebSERVICES web-based directory, IPSERVICES IP-based directory and Event and Emergency Notification, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge. SDC products can be used together as part of a Total Call Handling Solution or individually based on a customer's needs.
Media Contact: Ron Wenaas
rwenaas@amcomsoft.com
612.418.7077
