Operator Console

Providing Fast, Effective
Caller Assistance
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Increase Operator Productivity—And Get Rid of the Binders With An Intuitive Operator Console

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Your call center or operator services group is likely looking for ways to handle rising call volumes while providing high-quality caller service.

Using an Advanced Operator Console for Fast Call Processing

Provide operators with the information needed to process calls using their computers, with just a few keystrokes. Operators can quickly and accurately look up staff and launch code calls, as well as message and page to individuals, groups, and roles.

Why It’s Effective

  • Simplifies the call-taking process to handle higher call volumes with fewer resources
  • Simplifies the consult process to connect patients with the physicians they need to see
  • Generates revenue by providing answering services to outside physicians or groups
  • Reduces costs by centralizing call center operations


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